Using the Contact Center to Help Build Brand Loyalty

Using the Contact Center to Help Build Brand Loyalty

In addition to improving contact center effectiveness, mainly through providing better context, these technologies present opportunities for improving self-service support options by more intelligently applying automation to guide users to the fastest-possible resolution to common problems.

8% of US broadband households own a VR headset, while 25% are familiar with VR headsets

8% of US broadband households own a VR headset, while 25% are familiar with VR headsets

“Sixty-two percent of US broadband households play video games, and while gamers are a passionate market segment, they can be limited in scope, which has stalled adoption of VR to a wider audience,” said Billy Nayden, Research Analyst, Parks Associates.

Living room conservation: Gaming and virtual reality for insect and ecosystem conservation

Living room conservation: Gaming and virtual reality for insect and ecosystem conservation

Set in the subtropical dry forest of the Florida Keys (an archipelago situated off the southern coast of Florida, USA), Butterfly World draws the players into an immersive virtual environment where they learn about relationships between butterflies, plants, and invasive species.

How Is Virtual Reality Impacting Video Marketing and Advertising?

How Is Virtual Reality Impacting Video Marketing and Advertising?

Going back to the virtual reality impact on marketing, VR is a ticket for higher video counts and longer watch times because of its ability to transport the user to a whole other world, one populated by anything the imagination can conjure.

Spuds Unearthed Coming to PlayStation VR, Indiegogo Campaign Launched

Spuds Unearthed Coming to PlayStation VR, Indiegogo Campaign Launched

Polish developer Gamedust (Neverout) released the rather unusual Spuds Unearthed via Steam Early Access in January and now it wants to bring the title to PlayStation VR with some public support on Indiegogo.

Garmin Forerunner 35 is just $100 on Amazon right now

Garmin Forerunner 35 is just $100 on Amazon right now

Features you'll miss out on that you'll find on high end Garmin running watches include advanced running metrics and Connect IQ support to add apps, custom data fields and widgets to better customise your training experience.

‘Firmament’ Kickstarter Boasts 10,000 Backers, But Still Needs Over $400K to Succeed

‘Firmament’ Kickstarter Boasts 10,000 Backers, But Still Needs Over $400K to Succeed

Cyan, the creators of genre-defining puzzle adventure games Myst (1993) and Riven (1997), are only a week away from the end of their latest campaign, a new VR puzzler called Firmament.

Facebook’s AI extracts playable characters from real-world videos

Facebook’s AI extracts playable characters from real-world videos

The team’s approach relies on two neural networks, or layers of mathematical functions modeled after biological neurons: Pose2Pose, a framework that maps a current pose and a single-instance control signal to the next post, and Pose2Frame, which plops the current pose and new pose (along with a given background) on an output frame.

Walk Around Rembrandt Painting in Augmented Reality

Walk Around Rembrandt Painting in Augmented Reality

Art fans can step inside and explore Rembrandt’s “The Anatomy Lesson of Dr. Nicolaes Tulp” in an augmented reality experience by way of their smartphones. It’s called the Rembrandt Reality app and was made by Amsterdam based Capitola VR.

The Cuban Virtual Reality Wave Is Here

The Cuban Virtual Reality Wave Is Here

In New York, for instance, Havana artists Alejandro Piñeiro Bello, José Capaz, and Roberto Fabelo Hung are currently presenting En el monte, an immersive installation with an extensive virtual-reality component.

8 Great Linux Time-Tracker Apps to Keep You on Task

8 Great Linux Time-Tracker Apps to Keep You on Task

Project Hamster is all about three things: It tracks the time you spend on tasks throughout the day; it calculates totals; and it exports time-tracking data into an HTML report. Then click the Work button to have Rachota start measuring the time you spent on the task.

Field of view: Sony confirms PSVR will be supported by PlayStation 5

Field of view: Sony confirms PSVR will be supported by PlayStation 5

Last week saw details emerge around Nintendo Labo VR support for Super Mario Odyssey and more titles, and this week there's even more VR gaming news to explore, as Sony drops some breadcrumbs regarding the next generation of PSVR.

​How to connect and sync Garmin and Strava workouts

​How to connect and sync Garmin and Strava workouts

Connecting your two accounts means you can get the best of both worlds: Garmin Connect's insights and workout history and Strava's impressive Segments, leaderboards and social features, which bring runs and cycles to life.

Zuckerberg Tries, Tries Again

Zuckerberg Tries, Tries Again

So, the social media companies are looking everywhere for things that look like solutions that also will preserve their business model -- but in the end, they probably won't work.

Valve's Index Controllers Now Have Better Finger Tracking

Valve's Index Controllers Now Have Better Finger Tracking

Those lucky enough to have their hands on Valve’s upcoming VR controllers are reporting noticeably better finger tracking thanks to a new firmware update released yesterday.

Facebook Is Developing An AI Assistant For Oculus Headsets

Facebook Is Developing An AI Assistant For Oculus Headsets

A Facebook spokesperson since confirmed the news to us with the following statement: “We are working to develop voice and AI assistant technologies that may work across our family of AR/VR products including Portal, Oculus and future products.”.

Acron Is A New Multiplayer VR Game From The Makers Of Angry Birds VR

Acron Is A New Multiplayer VR Game From The Makers Of Angry Birds VR

Not long after the release of Angry Birds VR on several platforms, developer Resolution Games is back. Acron is a multiplayer VR game in which players face off against others outside of the headset. Tagged with: Acron , multiplayer vr , resolution games.

Everyone's a Winner in Apple-Qualcomm Settlement

Everyone's a Winner in Apple-Qualcomm Settlement

"Both Apple and Intel were caught stealing IP from Qualcomm, which could have resulted in criminal charges," Enderle told TechNewsWorld. Apple, Qualcomm and Intel all win, Enderle said.

Critically Acclaimed Rhythm Action Game ‘Thumper’ is Coming to Quest at Launch

Critically Acclaimed Rhythm Action Game ‘Thumper’ is Coming to Quest at Launch

Oculus still hasn’t appended a launch date to Quest, its $400 standalone VR headset. The game has garnered plenty of success in its three years of existence, rating ‘Very Positive’ on Steam and commanding a strong [4.5/5] stars on the Oculus Store.

PlayStation VR 2, Dualshock 5, PS5 Release Date & Price Leaked – RUMOR

PlayStation VR 2, Dualshock 5, PS5 Release Date & Price Leaked – RUMOR

Although Sony has just released some official details, there’s a lot more information on this post, including PSVR2, and we could have an idea of what we can get our hands on early next year.

​Fitbit and Strava explained: How to sync your workouts and fitness data

​Fitbit and Strava explained: How to sync your workouts and fitness data

Fitbit supports two-way integration with Strava, which means when you head out running with your Fitbit fitness tracker or smartwatch the session will appear within your Strava workouts, and you can check how many records you smashed on your weekly route.

Nintendo in VR? We chatted about the road to Labo VR Kit with its creator.

Nintendo in VR? We chatted about the road to Labo VR Kit with its creator.

"I think as users we tend to focus more on very complex programming," Sakaguchi said, adding, "but we want everybody to understand you can start off easy and still create a really exciting experience.".

Vacation Simulator – Review

Vacation Simulator – Review

Each of the mini-games is explained clearly by the robots and you really just need to move the controllers, use the trigger and occasionally wave to interact with most things. Items from one mini-game are sometimes used in unexpected ways elsewhere, so you can experiment with how things interact.

Amazon.com: HTC VIVE Virtual Reality System: pc: Video Games

Amazon.com: HTC VIVE Virtual Reality System: pc: Video Games

room scale virtual reality make sure screen door base station oculus rift highly recommend motion sickness audio strap stopped working keep in mind tilt brush deluxe audio google earth much fun even though living room video card mind blowing hdmi port.

Get an early look at the BBC's new VR Doctor Who experience

Get an early look at the BBC's new VR Doctor Who experience

The BBC has released the first trailer for its new Doctor Who VR experience, which casts you as the Doctor's companion and takes you on a journey through time and space in the TARDIS.The Runaway features an animated version of 13th Doctor Jodie Whittaker, and although details of the release are currently scarce, the BBC says it will launch on selected VR headsets in the coming months.

Facebook confirms it’s working on an AI voice assistant for Portal and Oculus products

Facebook confirms it’s working on an AI voice assistant for Portal and Oculus products

Facebook’s assistant is being built for VR/AR and video chat devices CNBC says the project has been in the works since early 2018, shortly before Facebook announced it had shut down its M personal assistant service .

Researchers Find 40% Success Rate in VR Pain Treatment

Researchers Find 40% Success Rate in VR Pain Treatment

The ultimate goal of the Mount Sinai research team is to develop ways to completely subvert a need for chemical substance-based treatments in chronic pain patients.

Sitting all day ruined my health. VR saved me.

Sitting all day ruined my health. VR saved me.

The common thread in so many of these stories, besides Beat Saber, is that so many of us have spent too long living, working, and playing in sedentary states. If you’re reading this and thinking that you could use less ass-in-chair time, I recommend acquiring any VR system that lets you play Beat Saber.

Five things you didn't know your Apple Watch could control

Five things you didn't know your Apple Watch could control

Providing your house is filled with smart tech, such as lights, speakers, thermostats and cameras, you'll be able to tap into Apple HomeKit or third-party apps and control them.

VR Anime Spice and Wolf Delayed Until June

VR Anime Spice and Wolf Delayed Until June

Japanese studio Spicy Tails held two successful crowd-funding campaigns on Kickstarter and Campfire in 2018 for its upcoming virtual reality (AR) anime Spice and Wolf VR.